TERMS & CONDITIONS – MITLIX
1. INTRODUCTION
A.
Welcome to www.mitlix.com, an online website (including its mobile version) and mobile application (collectively the “Website”), which is owned, operated and managed by Mitlix Private Limited, a company incorporated under the Companies Act, 2013, having its registered office in India (hereinafter referred to as “Company”, “we”, “our”, or “us”).
B.
The services provided by us include:
(i) the Website,
(ii) all services made available through the Website and mobile applications, and
(iii) all information, content, images, text, graphics, data, software, and materials made available through the Website (collectively, the “Services”).
C.
By accessing, browsing, or using the Website and/or registering an account, you (“User”, “you”, “your”) acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and Return, Refund & Cancellation Policy (collectively, the “User Agreement”).
D.
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the Website after such changes constitutes acceptance.
E.
The version of the User Agreement applicable to your order shall be the version available on the Website at the time of placing such order.
F.
If you do not agree to these Terms & Conditions, please do not access or use the Website.
G.
You agree to comply with all applicable Indian laws while using the Website or purchasing Products.
H.
This document is an electronic record under the Information Technology Act, 2000, and does not require physical or digital signatures.
2. LIMITED LICENSE
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with the User Agreement.
You shall not copy, reproduce, distribute, modify, resell, or exploit any content or intellectual property displayed on the Website without prior written consent.
3. ELIGIBILITY TO USE
A.
You must be 18 years or older to use this Website.
B.
If accessing on behalf of an entity, you represent that you are duly authorized.
C.
We reserve the right to suspend or terminate accounts violating applicable laws or this Agreement.
4. WEBSITE AVAILABILITY
The Website may be unavailable temporarily due to maintenance, upgrades, or third-party service interruptions. We do not guarantee uninterrupted access.
5. PRODUCTS
Products sold on Mitlix are for personal consumption only, unless explicitly agreed otherwise.
Availability of Products is subject to change without notice.
6. PURCHASE & PAYMENT
A.
Payments are processed via secure third-party payment gateways compliant with Indian regulations.
B.
You represent that you are authorized to use the selected payment method.
C.
Mitlix shall not be liable for errors caused due to incorrect payment or shipping details provided by you.
7. SHIPPING & DELIVERY
A.
Products are delivered within India through authorized logistics partners.
B.
Delivery timelines are estimates and may vary due to unforeseen circumstances.
C.
Returns, refunds, and cancellations are governed by the Return, Refund & Cancellation Policy available on the Website.
8. USER REGISTRATION
You are responsible for maintaining confidentiality of your login credentials.
Any activity through your account shall be deemed to be performed by you.
9. CONTENT ACCURACY & INVITATION TO OFFER
All product listings constitute an invitation to offer.
Acceptance occurs only upon dispatch of Products.
Images are indicative; actual Products may vary slightly.
10. USAGE RESTRICTIONS
You agree not to:
- Upload unlawful, misleading, abusive, or harmful content
- Attempt unauthorized access
- Introduce malware or harmful code
- Violate Indian cyber laws
11. QUANTITY RESTRICTIONS
Mitlix reserves the right to limit order quantities per user, address, or transaction.
12. PRICING
Prices are inclusive of applicable GST unless stated otherwise.
Mitlix may cancel orders arising due to pricing or listing errors.
13. INDEMNITY
You agree to indemnify and hold harmless Mitlix Private Limited from all claims, damages, and liabilities arising from misuse of the Website or breach of these Terms.
14. PRIVACY
Your personal data is handled in accordance with the Privacy Policy available on the Website.
15. FINANCIAL INFORMATION
Mitlix does not store debit/credit card details.
All transactions are processed via secure third-party gateways.
16. COMMUNICATION
Electronic communications satisfy legal requirements of written communication.
17. USER GENERATED CONTENT
Any reviews or feedback submitted become the property of Mitlix, without obligation of compensation.
18. INTELLECTUAL PROPERTY
All content, trademarks, logos, and materials are owned or licensed by Mitlix and protected under Indian IP laws.
19. TERMINATION
We may suspend or terminate your account for violation of these Terms without liability.
20. LIMITATION OF LIABILITY
Mitlix shall not be liable for indirect, incidental, or consequential damages.
Maximum liability shall not exceed the value of Products purchased.
21. HEALTH DISCLAIMER
Information provided is not a substitute for medical advice.
Consult a qualified professional before using any product.
22. WEBSITE SECURITY
Unauthorized access, hacking, or misuse of the Website is strictly prohibited and punishable under Indian law.
23. ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Mitlix.
24. CONTACT INFORMATION
Customer Support
📧 Email: support@mitlix.com
📞 Phone: +91-XXXXXXXXXX
Grievance Officer
Name: To be updated
Email: grievance@mitlix.com